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  1. Great Customer Connections - the book and training program changing customer service

    Customer service skills book and training by Richard Gallagher
    human resources3
    customer service3
    call center2
    customer service training1
    Gallagher1
    customer contact1
    telephone skills1
    customer service skills1
    telephone training1
    telephone skills training1
    customer service book1
    AMACOM1
    telephone skills book0

    www.greatcustomerconnections.com - 2009-02-13

  2. Cash In On Customer Contact .com

    Cash In On Customer Contact CUSTOMER CONTACT has one of three inevitable results. There is a 66% chance for failure. customer contact happens anytime anyone in ...
    customer3
    customer service3
    prevent2
    communication skills2
    experiences2
    presentation skills2
    customer retention1
    customer relations1
    unhappy1
    customer contact1
    customer service skills1
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    talk show guest1
    value added selling1
    proactive customer service1
    non manipulative selling1
    service that sells1
    language that sells1
    serving customers1
    lessen customer complaints0
    positive customer contact0

    www.cashinoncustomercontact.com - 2009-02-05

  3. Selling on the phone.com

    Selling on the phone.com Verbal Communication skills for sales Professionals. telephone sales skills. English language scripting, persuasive speaking and ...
    english4
    communication skills2
    spokesperson1
    customer contact1
    customer service skills1
    persuade1
    utilized1
    convince1
    telephone sales training1
    talk show guest1
    non manipulative selling1
    selling on the phone1
    english as a sales tool0
    telephone sales expert0
    verbal persuaion skills0

    www.sellingonthephone.com - 2009-02-05

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